1. 30 Years of expertise.
For more than 30 years, Wallace Sacks has been dedicated to producing high quality products for the home. It would be fair to say then that we know what we’re doing and what we’re talking about.
We have tried hard to translate all that expertise into our buying guides and product descriptions, but if you can’t find what you need to know then just ask, we’re sure to have the answer.
2. Free Delivery on linen orders over £50 (UK mainland) and furniture orders over £1000.
These are a fully tracked courier services that usually take 3-5 working days (7-10 for furniture). If you need it quicker then we also offer express options.
3. No Quibble Returns policy.
You have 30 days in which to change your mind about your purchase, unless you purchase a made to order item. If you do change your mind just complete the returns form and send it back with the goods. As long as the product is unused and in its original packaging then we won’t quibble.
4. Price promise.
We’re so confident that you won’t find any current Wallace Sacks branded product cheaper elsewhere (within a month of your purchase) that we’ll refund you the difference plus 10% if you do. Read how it works.
5. Unprecedented Product Warranties.
Our Furniture lines all carry an extended warranty (up to Lifetime) and our Outdoor Furniture lines all carry a 5 year structural warranty. Check our Ts & Cs for full details.
6. Ethical sourcing policy
We want you to rest peacefully in our Wallace Sacks products so you’ll be pleased to know that all our Wallace Sacks branded products are manufactured in factories that operate under strict ethical guidelines. We are constantly seeking ways to minimise our impact on the environment.
We insist that our partner brands also follow similar policies.