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Dear Customer

Wallace Sacks Furnishings Limited (formerly Muubaa Limited) – In Administration (“the Company”)

Lane Bednash of CMB Partners UK Limited was appointed Administrator of the Company on 17 February 2017. Lane Bednash is licensed to act as an Insolvency Practitioner in the UK by the ICAEW and is bound by the Insolvency Code of Ethics when carrying out all professional work relating to an insolvency appointment. The following generic information is intended to help you make an informed decision on how to process any claims.

How to make a claim

It is important that you keep all receipts incurred to help you in making any claims for a refund in due course.

There are various ways in which you can pursue a claim to try and recover the costs of goods which have not been fulfilled. However, the administrator can neither recommend, nor confirm which is the best approach for you, nor can I guarantee that your claim(s) will be successful.

The potential claim options are listed below:

  1. Your credit or debit card issuer. UK customers should visit http://www.theukcardsassociation.org.uk for guidance in this respect. A copy of the Notice of Appointment, Form 2.12B should be downloaded and be provided to your credit or debit card issuer as evidence.
    Click here to download
    Notice of Appointment, Form 2.12B.

  2. Other payment/buyer protection schemes (for example, if you paid for your booking via PayPal, you may be able to claim under PayPal Buyer Protection).

In the event that you will be able to make a claim for non-delivered services direct to your credit card provider / bank, you do not need to lodge a separate claim with the Administrator.

However, in the event that they are unable to facilitate the refund, you are entitled to submit a claim as a creditor in the administration. If this is the case, you should complete and return a Creditor’s Statement of Claim form, with supporting documentation, to the Administrator.
Click here to download a Creditor's Statement of Claim Form
.

Your claim will be noted in the administration and you will receive copies of all future documentation sent to creditors. Please note that creditors should not expect to receive full payment for their claim. Based on present information, the orders are unable to be fulfilled as there is no stock available. At this stage, it appears unlikely that a return will be made to creditors.

We regret that, the Administrator is unable to answer individual queries due to the fact the Company has ceased to trade and the very large volume of unfulfilled orders. It is because of the large number of orders that information is being made available via this website which is being regularly updated with the latest developments. Any completed Creditor Statement of Claim forms are to be emailed to wsfltd@cmbukltd.co.uk.

For and on behalf of
Wallace Sacks Furnishings Limited


Lane Bednash
Administrator

The affairs, business and property of the Company is being managed by the administrator Lane Bednash who acts as an agent of the Company and without personal liability. Lane Bednash is licensed as an insolvency practitioner in the UK by the Institute of Chartered Accountants in England and Wales.